Episode 104: Suzanne Gordon, co-playwright of Bedside Manners


bedside manners playSuzanne Gordon is an award winning journalist and author who writes about healthcare delivery and health care systems and patient safety.  Her 15 books include, First Do Less Harm: Confronting Inconvenient Problems in Patient Safety.  Her latest book is Beyond the Checklist: What Else Healthcare Can Learn from Aviation Safety and Teamwork. Beyond the Checklist.  From Silence to Voice What Nurses Know and Must Communicate to the Public.

Ms. Gordon is editor of the Culture and Politics of Healthcare Work Series at Cornell University Press. She has been a radio commentator for CBS Radio and National Public Radio’s Marketplace.  Her articles have appeared in Harper’s, The Atlantic, The New York Times Magazine, The Boston Globe, The New York Times, the Los Angeles Times, the Toronto Globe and Mail, and many others.

She is co-author of the play about team relationships in healthcare entitled Bedside Manners.  The play has been performed at numerous venues included the Institute for Healthcare Improvement, the National Patient Safety Foundation Congress, The Hospital of the University of Pennsylvania, Cedars Sinai Medical Center.

Ms. Gordon has lectured all over the world on healthcare issues and has appeared frequently on radio and television.  She is also a Visiting Professor at the University of Maryland School of Nursing and Assistant Adjunct Professor at the University of California at San Francisco School of Nursing and a Visiting Scholar at the Center for Innovation in Interprofessional Education at UCSF. She is an editorial board member of the Journal of Interprofessional Care.






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